Over the years I must have bought maybe 15 hard disks of increasing capacity. Most have been very reliable (I did drop one in 1999 which slowly deteriorated over a 6 month period with increasing numbers of bad sectors). But two I have bought recently have acquired bad sectors in a short period of time.
One is an external 160 GB 2.5″ disk. I bought this from Freecom whose disk enclosures are excellent- internally it was a Samsung disk. The first problem was my own stupidity. I left the cable plugged in to the enclosure USB socket (it was a micro USB) while it was moved and it snapped the socket off the interface motherboard. It was very tiny- 5 pins so couldn’t be soldered back on.
I found an Irish firm Nexxons selling cheap 2.5″ enclosures on Ebay and transplanted the disk from the elegant Freecom case (invalidating the Freecom warranty of course) into one of those. Freecom would have replaced the entire thing but I would have lost some recently unbacked up data. Their technical support are excellent but they told me they send the damaged stuff off to Germny so you have no chance of recovering data.
Three months later. I plug the disk in one day and Windows decides to ignore the disk! I always format them NTFS. Anyway, the NTFS structure had got corrupted and doing a chkdsk /f tidied things up. A useful tip– you know when you try to do check a disk for errors from Windows properties tools with the Automatically fix file system errors box ticked and it won’t do it cos the disk is busy (and offers to do it on your next boot). Drop to dos, (start, run enter cmd and press enter). Then type in chkdsk e: /f (if e: is your drive). This will close processes down if it can and do it immediately.
So I did that and d’oh 4K bad sectors. But it worked so i backed stuff up, bought a 500Gb brick (Lacie) from Dabs and copied stuff onto that. A week later, same problem with the 160GB. Now it was 8K bad sectors. In fact it was worse because I used a spare PC and left it trying to access my disk which took it 30 mins. I checked out Samsung- 36 month warranty on hard disks, and mine was oh 6 months old. All UK Samsung disk returns are done by http://www.rexo.co.uk/ who have a pretty good returns website. One week after sending the faulty disk off, a brand new one came back. Kudos to Rexo for excellent service (and likewise to Freecom).
But the saga isn’t over yet. Somehow I’d managed to buy the biometric 500GB drive not just an ordinary disk. It has a pretty good fingerprint reader, though it is very fussy about positioning fingers. It usually takes three or four attempts before it works but it is reliable enough to trust. I don’t need this level of security though.
So the other day I was copying some files onto the replacement 160GB from the 500GB when… bad block! Chkdsk didn’t find any bad sectors but the file was still uncopyable and the folder it was in could not be deleted. I got everything else off and did a full 4 hour format. 4K bad sectors. This on a disk that I’d bought just ten days earlier and had definitely not dropped…Dabs have a very good returns system so it’s now waiting to be collected. I suspect Dabs might have trouble testing the drive as they don’t have my fingers!
4Kb out of 500 GB is minuscule but hard disks are generally so reliable that it indicates some kind of fault which will only get worse. Once you get a dodgy sector, seriously think about replacing the disk or you risk losing it and everything on it.
Be the first to leave a comment. Don’t be shy.
You must be logged in to post a comment.